Flying Emirates ??? Beware !!! It SUCKS !!! Big Time… !!!!

I am not flying Emirates for the first time. Nor is it that some special mal-treatment has been meted out to me, but this is heights of apathy…

  • The flight is about 30 minutes delayed. They are not apologetic about it.
  • The cabin crew does not even bother to guide you to your seats.
  • The one thing that they all do perfectly fantastically is to come and tell you to keep your chair straight as it is time for the flight to take off.
  • They take away the headphones atleast 45 minutes before landing. (That really sucks…!!!)
  • If you ask them for water (second time), nobody would actually bother to get you one. You ask one, she disappears. You ask another, she makes such a face that you would rather puke than drinking the water that she brings.
  • You ask somebody for a juice/something, and instead of taking initiative, all the airhostess’ say is that someone else’s in charge and that it would be on its way.
  • They do not even bother to bring the ‘warm-towel’ tray even close to the window seat. The person has to stretch like hell before he can get his hands on the towel. (referring to the poor soul sitting next to me)
  • As for the food, there appears to be no-options for vegetarians at all. The only ‘vegetarian’ thing offered on the flight was ‘Upma’ which was actually only palatable.

Folks, we are not flying Emirates, because we love to. Point One.

Point Two. Just because you have the clout, doesn’t mean you are the last word on Hospitality. Sorry. We don’t encourage pathetic standards.

P.S:- Emirates Folks, I am purposely not sending you an email/posting on the forum on this issue.

P.P.S:- Atleast they could have gotten Good-Looking Airhostess’. :(  Sigh !!! To be born a bachelor and to travel Emirates is quite a pain in the a$$.

Saturday, September 25, 2010 by Hari
4 comments

Comments (4)

  1. Hari - Where are you now ?

  2. Hi Senior,

    Back to Cairo... For a month or so ...

  3. Yea. I had a problem with their customer service upon calling them. Their customer service have no knowledge on the procedures and inagine calling 10 different staffs telling 10 different things. Mine was name issue. Due to character limitation I was unable to key in full name but I called to clarified this issue as generally name has to be the same as passport. Read a lot of travellers mentioned as long as first name and last name is correct that is fine. And even some of the emirates staff said yes and some said no. A few promised that they will get a name change even I told them are they alowed to as I read the terms saying it’s not possible.however This particular lady told me it could be amended and get thr name changed without a fee and to wait 24 hours without a problem. And guess what? Waited 24 hours for an email as promised but NONE. Called again and was transfered to the amendment team and they say they are not allowed to do a name change or to add in names(aka my fullname). Which I have actually asked the previous lady that was it ok and she said yes. Their customer service has got to have a proper info and so far none of them are concrete with their help. Gosh. Last time flying with them

  4. Yea. I had a problem with their customer service upon calling them. Their customer service have no knowledge on the procedures and inagine calling 10 different staffs telling 10 different things. Mine was name issue. Due to character limitation I was unable to key in full name but I called to clarified this issue as generally name has to be the same as passport. Read a lot of travellers mentioned as long as first name and last name is correct that is fine. And even some of the emirates staff said yes and some said no. A few promised that they will get a name change even I told them are they alowed to as I read the terms saying it’s not possible.however This particular lady told me it could be amended and get thr name changed without a fee and to wait 24 hours without a problem. And guess what? Waited 24 hours for an email as promised but NONE. Called again and was transfered to the amendment team and they say they are not allowed to do a name change or to add in names(aka my fullname). Which I have actually asked the previous lady that was it ok and she said yes. Their customer service has got to have a proper info and so far none of them are concrete with their help. Gosh. Last time flying with them

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